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 New 3 CE Course:

SPN M4: Standardized Patient
Program Management

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  • Location: Online, 24/7
  • Level: Intermediate
  • RN CE Contact Hours:
  • Unlocks: Instantly
  • Method: Lecture/Slides 
  • Study time: 3+ hours
  • Course Access: 3 Months
  • Bonuses: Template PDFs
  • Guarantee: 30-Day $ Back
Learning Objectives:
  • Consider key aspects of SP program management.
  • Describe strategies for SP recruitment.
  • Describe fields in an SP program database.
  • Identify SP program challenges.
  • Outline SP program quality management strategies.
(Scroll down for discounted bundled registration.)
Debra Nestel AM PhD FAcadMed FSSH
Cathy Smith PhD MA BA(Hons) CHSE
Jennifer Harlim PhD MBA BA(Hons)

Objective: This online 3 hour CE course outlines approaches to managing a Standardized Patient program.
Summary: Module 4 introduces core facets of simulated participant (SP) program management – whether a program is small or large, beginning or mature. Some of you will be managing a program on your own while others will have a team in place. We focus on five areas: key aspects of SP program management, including the types of activities and roles and responsibilities of the person responsible for program management; SP recruitment; SP databases; challenges in managing SP programs; and program quality management. You're introduced to a wide range of resources with core and extension work by experts in the field. Throughout the course, you're encouraged to make meaning of the content for your own setting.
Nursing CE Certificate Included
Download a certificate of completion after finishing the course! is accredited by the State of California DCA Board of Registered Nursing as a Continuing Education Provider #CEP17566.

Meet the Instructors:

Debra Nestel PhD, FAcadMed FSSH

Debra Nestel is Professor of Simulation Education in Healthcare, Monash University, and Professor of Surgical Education, Department of Surgery, University of Melbourne, Australia. Debra is founding Editor-in-Chief (EIC), International Journal of Healthcare Simulation (IJoHS), has been (EIC) of BMJ Simulation and Technology Enhanced Learning (STEL), the journal of the Association for Simulation Practice in Healthcare (ASPiH) and was founding EIC at Advances in Simulation, the journal of the Society in Europe for Simulation Applied to Medicine (SESAM).

Debra is program lead for the Graduate Programs in Surgical Education (Department of Surgery, University of Melbourne and Royal Australasian College of Surgeons) and the Graduate Programs in Clinical Simulation (Monash University). Debra leads a national faculty development program for simulation practitioners – NHET-Sim and a virtual network in Simulated Patient Methodology. She has received national awards for her work in healthcare simulation (Ray Page Award for service to the simulation community, Simulation Australasia and a Program Innovation Award, Australian Government) and a Presidential Citation from the Society for Simulation in Healthcare (SSH). In 2021, Debra was made a member of the Order of Australia (AM) for her work in simulation and medical education. She has held many positions in professional associations across her career. Mainly a qualitative researcher, Debra has published over 200 peer-reviewed papers in health professions education, edited books on simulated patient methodology (2015), healthcare simulation (2017), surgical education (2019) and research methods for healthcare simulation (2019).

Disclosures: Professor Nestel receives royalties from Wiley Blackwell & Springer.

Cathy Smith PhD, MA, BA(Hons), CHSE

Cathy Smith (PhD, MA, BA(Hons), CHSE)) is an Interprofessional and Simulation Educator in the Division of Training and Simulation at Baycrest, a  health system for the care of older adults, located in Toronto, Canada. In addition, she consults with various educational and assessment organizations nationally and internationally. She works with learners at all stages and has developed curriculum for diverse formats, ranging from face-to-face to web-based platforms. Recognition for her work includes: the Ruedy Award (Canadian Association of Faculties of Medicine) for innovation in medical education; the Blizzard Award (Canadian Society for Teaching and Learning in Higher Education) for outstanding teaching; the Association of Standardized Patient Educators (ASPE) Outstanding Educator Award; and the SIMone Simulation Citizen of the Year Award. A long time ASPE member, she is the  immediate past chair of the International Committee. She serves on the editorial board of the International Journal of Healthcare Simulation, has contributed chapters to books related to SP methodology, and created  modules for the Simulated Patient Network. Cathy has a particular research interest in the role of SPs in simulation-based education. Recent articles published include qualitative studies related to working with SPs and co-authoring the ASPE Standards of Best Practice for human role players in simulation.

Disclosures: None.

Jennifer Harlim PhD MBA BA(Hons)

Jennifer Harlim (PhD MBA BA(Hons)) completed her PhD studies at the Royal Melbourne Institute of Technology (RMIT), Australia. Her post-graduate research was in the area of engineering education and professional development focusing on problem solving. Prior to and during her PhD studies, Jennifer was actively involved in a number of educational-based projects. After completing her research studies in 2013, she worked with a team of researchers and educators at the School of Health Sciences, RMIT University. Her knowledge of educational theories and prior experience on working in educational projects contributed to the last stage of the project where the 3-D simulation game, Second Life was utilised for the training of healthcare students. She joined Monash University in early 2014 and has since then been involved in various simulation-based learning projects within the field of healthcare education, working together with Professor Debra Nestel. She is also currently a Research Associate and the Programme Manager of the NHET-Sim Programme. Her research interests include problem solving, simulation-based learning, engineering/healthcare education and professional practice and research methods, particularly the use of qualitative research in traditionally fields based on quantitative research.

Disclosures: None.

Learning Objectives


Consider key aspects of Standardised Patient program management.


Describe strategies for Standardized Patient recruitment.


Describe fields in a Simulated Patient program database.


Identify SP program challenges.


Outline Standardized Patient program quality management strategies.

What Others Are Saying About SPN Courses:

More Anonymous Participant Feedback from SPN Learners

“The best thing about this course is that I can work through it at my own pace, it's logical. You can see how the ideas build. And the access to resources is great. Actually, they're fantastic. I've now drafted my first SP role.”
“I'm an OSCE examiner and I've always wondered who wrote the SP roles or the stations. This course has made it really clear to me who should write them and how. I just never thought about getting patients and SPS involved with clinicians. It's obvious now.”
Nick Black
“Straight forward guidance on writing SP roles from experienced practitioners. There's an honesty about the content - what's hard and what's easy.”
Nick Black

Full Course Abstract:

The SPN offers a range of courses for individuals working with simulated patients (SPs). The courses are likely to be of interest to simulation educators, technicians, SPs and to some extent learners involved in undergraduate and postgraduate training in all health professional disciplines. All courses are designed to take three hours expect for the foundational program which takes five hours.

Module 4 introduces core facets of simulated participant (SP) program management – whether a program is small or large, beginning or mature. Some participants will be managing a program on their own. Others will have a team in place. In either case, a review of best practices in SP program management will empower participants to maximize program efficiency and training outcomes.

We focus on five areas:

  • Key aspects of SP program management, including the types of activities and roles and responsibilities of the person responsible for program management
  • SP recruitment
  • SP databases
  • Challenges in managing SP programs
  • Program quality management.

We provide links to key publications, resources and webpages that may be helpful when establishing and developing an SP program.

BONUS Materials Included:

  • MonSim SP Database Field Document
  • SPN Course Workbook
  • 1 Hour Clinical Simulation Vendor Breakdown

Earn 3 Contact Hours of Nursing Continuing Education! is accredited as a provider of continuing nursing education by the State of California Department of Consumer Affairs License #CEP17566.

 State of California Nursing CE Provider

Get Nursing Continuing Education Contact Hours to continue your professional development!
  • Instantly download following CE completion criteria below. 
  • Number of contact hours provided listed above in "Presentation Information".

 CE Certificate Completion Criteria

  1. Attend the entire activity.
  2. Submit a completed evaluation tool.
  3. Electronically download your certificate.
    (Transcripts are only available via electronic download).

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What's Included?

  • 5 Modules, 3+ Hours
  • 3 RN CE Contact Hours
  • Lessons in Video & Audio
  • 1 Live Q&A Session
  • 3 Months of 24/7 Access
  • Learner Discussion Group
  • 30-Day Money Guarantee

Complete Access

As soon as the course launches, you will immediately gain access to all the online course materials and engage with lessons at your own pace -- we make it easy!

Anywhere, Anytime

Watch from any desktop, tablet or smart phone device from anywhere in the world -- as long as you have an internet connection! No special software needed, just your up to date web browser and zoom!

See the Entire Course Curriculum Below!

Part of the SPN Standardized Patient Training Program

The Simulated Patient Network (SPN) offers a range of courses for individuals working with simulated patients (SPs). The courses are likely to be of interest to simulation educators, technicians, SPs and to some extent learners involved in undergraduate and postgraduate training in all health professional disciplines. All courses are designed to take three hours expect for the foundational program which takes five hours.
-----Special offer-----

Bundle Both Modules & Save BIG!

Clinical educators looking to quickly learn about working with Standardized Patients should bundle Modules 1, 2, 3 and 4 together to save big!
4 Module Bundled Discount:
M1: Foundations of Standardized Patient Methodology -- $247 $197
M2: Creating Roles for Standardized Patients -- $147 $97
Bundled M1 & M2: Foundations & Roles -- $347 $275
M1: Foundations of Standardized Patient Methodology -- $299
M2: Creating Roles for Standardized Patients -- $149
M3: Training Methods for SP Role Portrayal -- $149
M4: Standardized Patient Program Management -- $149
Bundled M1-M4: Foundations, Roles, Training & Managing -- $750 $599

Course contents

Example Course Material:

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30-Day Money Back Guarantee: believes strongly in providing you with a meaningful and impactful resource. If you are not satisfied with this webinar for any reason, simply email us requesting a refund within your first 30 days and we’ll refund your money -- no questions asked!
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Meet the Guest Speaker:

Lance Baily, BA, EMT-B

Founder / CEO -
The son of course instructor Dr. Kim Baily, Lance W. Baily, BA, EMT-B is the Founder / CEO of, the world’s leading medical simulation resource website which now supports upwards of 35,000 healthcare professionals a month. As an experienced entrepreneur, digital media producer and administrative professional, Lance has the background and the experience necessary to help guide the healthcare simulation industry from early-adopter to early-majority.

Lance is also the Founder of, the leading 501(c)3 non-profit organization dedicated to supporting healthcare professionals operating clinical simulation technologies which has organized over twenty hands-on training conferences around the globe since 2011.
His new co-edited Book: “Comprehensive Healthcare Simulation: Operations, Technology, and Innovative Practice” provides 400 pages of in-depth articles supporting the technical integration of healthcare simulation in any sized program.

Formerly he served as Director of the Nevada System of Higher Education’s Clinical Simulation Center of Las Vegas, Simulation Technician for the LA Community College District, and volunteer Fire-Fighter, after receiving his BA in Film and Digital Media Production and working on Hollywood production sets. He currently lives with his wife in Las Vegas with their newborn baby girl and two dachshunds.
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Disclosures: Founder/CEO/Owner of, Founder of

Course Reviews:

Frequently Asked Questions

Does this course provide Continuing Education contact hours?
This particular course DOES provide 3 Contact Hours from the California Board of Registered Nurses Continuing Education Provider License #17566, after you complete the video presentation and the required feedback survey. Upon completion you will be able to download the certificate of completion for 3 Contact Hours.
Registration ends soon, will this course be offered again?
This is the first time this course is being offered. After the course completes we will review learner feedback to make improvements to the course for possibly running again in the future. However, as the course will continue to develop, this is the only time the course will ever be offered at this low price!
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Each enrollment is limited to the person who registered it, and any downloadable certificates will only be available in the name of the person who purchased access. However, the buyer is welcome to invite others within their immediate team to join them in watching the course presentation together at the same time.
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Usually just an up-to-date web browser such as Google Chrome and a strong internet connection is all that is required. However, some users may need an up-to-date Zoom client to watch live Q&A sessions. Presenters will need the latest Zoom Client and their presentation display software.
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All LMS content has a 30-Day Money Back Guarantee. If any product does not meet your expectations, simply email us at [email protected] and we will provide a full refund without exception! 
What is your refund policy?
Our refund policy for our various services and offerings are as follows:
30-Day Money Back Guarantee: If for any reason you’re not satisfied with your purchased product, simply e-mail [email protected] during your first 30 days and we will refund your money, no questions asked.
Monthly & Annual Subscriptions: Following the first 30 days, subscriptions may be canceled at any time, and customers will have access to their account until the subscription period concludes. No refunds will be provided following the first 30 days.
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