From Good to Great: Leading with Emotional Intelligence in Clinical Simulation

Suzan (Suzie) Kardong-Edgren PhD, RN, ANEF, CHSE, FSSH, FAAN is an internationally known speaker, consultant, and educational researcher with over 120 publications. Dr. Edgren was a consultant on the landmark National Council of Nursing National Simulation Study that determined that up to 50% of traditional clinical could be replaced with high quality simulation. Dr. Edgren served as the Editor-in-Chief of Clinical Simulation in Nursing for 10 years; and is currently the Editor-in-Chief of 2 new interactive online review guides for those seeking certification in the Society for Simulation in Healthcare. She was awarded the National League for Nursing Debby Spunt Lectureship and the Michael Gordon Lectureship in Simulation from the Society for Simulation in Healthcare. Dr. Edgren served as chair of the Research Committee for the Society for Simulation in Healthcare and the Vice President of Research for the INACSL. She is a Fellow in the Society of Simulation in Healthcare, the Academy of Nursing Education Fellows, and the American Academy of Nursing. In 2023, she won President's Awards from both the International Nursing Association for Clinical Simulation and Learning and the National League for Nursing. Dr. Edgren is the immediate past president of the International Nursing Association for Clinical Simulation in Nursing and an Associate Professor at the MGH Institute of Health Professions in Boston.

Dr. BA Adair White is an educator, coach, and consultant. BA teaches in the following content areas: conflict management, teams in medicine, leadership, educational administration, and health professions education. Her formal education consists of a bachelor of arts in psychology with a minor in sociology, a master of arts in industrial and organizational psychology, and a doctorate in educational leadership with a dissertation entitled “Conflict Management Education as a tool for Leadership Development in the Intensive Care Unit”. She questions assumptions and conclusions, assisting individuals in deepening their knowledge and understanding, enabling skill development such as: critical thinking, life-long learning, and humility. Ultimately, her passion is to help others achieve their goals, which drives much of her work. In that quest, she has led the development of curriculum for education, leadership, communication, and conflict management sessions. Additionally, she is an author for a textbook entitled Cultivating Leadership In Medicine, which was developed to help teach leadership in medicine as well as to help institutions create leadership education programs. Dr. Adair White is active in her community, serving as the Vice President on the Board of Trustees for Salado Independent School District. And, she often says she is married to medicine, as her husband is a Physician leader. They share two adorable kiddos JuliAnn (photo credit) and Preston.

Matthew Charnetski is the Director of Simulation-Based Education and Research at Dartmouth-Hitchcock Medical Center in Lebanon, NH. Matthew is also a term lecturer in the Massachusetts General Hospital Institute of Health Professions Masters in Health Professions Education Program in the Simulation Operations Track. Matthew’s simulation career has been largely academically focused primarily in medical education prior to arriving at DHMC in 2019. Matthew is involved extensively with The Society for Simulation in Healthcare and The International Nursing Association for Clinical Simulation and Learning.

Lance W. Baily, BA, EMT-B is the Founder / CEO of HealthySimulation.com, the world’s leading healthcare simulation resource website which supports thousands healthcare professionals a month. As an experienced entrepreneur, digital media producer and administrative professional, Lance has the background and the experience necessary to help guide the clinical simulation industry to mass adoption.

Lance is also the Founder of SimGHOSTS.org, the leading 501(c)3 non-profit organization dedicated to supporting healthcare professionals operating clinical simulation technologies which has organized over twenty hands-on training conferences around the globe since 2011. His co-edited  book “Comprehensive Healthcare Simulation: Operations, Technology, and Innovative Practice” provides 400 pages of in-depth articles supporting the technical integration of medical simulation in any sized program.

Formerly he served as Director of the Nevada System of Higher Education’s Clinical Simulation Center of Las Vegas, Simulation Technician for the LA Community College District, and volunteer Fire-Fighter, after receiving his BA in Film and Digital Media Production and working on Hollywood production sets. He currently lives with his wife and two young daughters in Las Vegas.

Melissa Jo Tully, BSN, MHPE, RN-BC, is a highly accomplished healthcare professional with a passion for education and patient safety. With a Master’s degree in Health Professional Education from the College of Medicine at Vanderbilt University, Melissa has honed her expertise in developing innovative programs to enhance healthcare performance and quality. As an experienced nurse, Melissa followed her passion for lifelong learning by exploring nursing specialties through her early nursing career as a float nurse, including working in critical care, emergency room, labor and delivery, and hospice. Melissa launched her career in consulting, by starting Medical Simulation Consulting. Her firm’s primary focus lies in designing, developing, and evaluating simulation programs that integrate augmented and virtual reality technology, as well as audiovisual technologies.